Healthcare is one of today’s hottest political topics. Across the country, journalists, legislators, hospital administrators, and voters are asking how we can improve the American healthcare system without sacrificing the quality of care. Some are calling for a nationalized healthcare system. Others claim that the American system is broken because doctors are paid according to how many procedures they carry out, rather than how well they care for each patient. And yet healthcare systems across the country have discovered an approach that makes hospitals more efficient and effective: tracking and boosting employee engagement. Our research has shown that hospitals with higher levels of employee engagement also enjoy higher levels of patient satisfaction, quality outcomes, and staff retention. This article will explain how two healthcare organizations improved operations by researching and boosting their employee engagement.
Healthcare reform seems inevitable. Every hospital will have to find an estimated $2.5 million a year in savings to help pay for the changes.
Twitter and Facebook are becoming an essential tool for hospitals, clinics, and home health agencies. These flexible on-line tools help with fundraising, building connections with the community, getting new patients, and health education.